What We Collect

When you browse craftymom.in or place an order, we collect information you give us directly – your name, phone number, email address, shipping address, and any customization details (like names, dates, or photos) you provide for a personalized item. We also collect basic technical data such as your IP address and browser type through standard website analytics.

How We Use It

• To process, personalize, and ship your order
• To contact you about your order status via email or WhatsApp
• To respond to questions sent through our contact form
• To send occasional updates if you opt into our newsletter
• To improve our website and product range

Photos You Upload

If you upload a photo for a customized product, we use it only to create your order and delete working copies once your order ships, unless you ask us to keep it on file for a repeat order.

Sharing Your Information

We do not sell your personal information. We share only what is necessary with our shipping courier (to deliver your order) and payment gateway (to process payment securely). We do not control how these third parties handle data beyond what is needed for their service.

Your Choices

You can ask us to access, correct, or delete your personal data at any time by writing to us at vidhi@craftymom.in. You can unsubscribe from marketing emails using the link in any newsletter.

Contact

Questions about this policy can be sent to vidhi@craftymom.in or through our Contact page.